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Important informationThe clerks' room is staffed 8.30am-6pm, Monday-Friday. Out-of-hours contact Senior Clerk: Wayne Effeny (07768 913322) Junior Clerk: Mark Windebank (07748 984852) As part of the LSC Quality Mark, College Chambers carries out the following procedures:
Return of completed briefsOn completion of the work, briefs are returned promptly to our clients. Hearings, instructions and acceptanceIt is our policy to ensure that we communicate regularly with our clients; however, we do require a brief to be forwarded to College Chambers five days before a hearing. We realise that, on occasions, there are extenuating circumstances, when all parties have to work within very limited timescales. In these circumstances, we will endeavour to accommodate the majority of requests, in order to fulfil our clients' needs. Court workBarristers instructed to attend court will be present 30 minutes before the hearing, unless alternative arrangements have been agreed on. Data protectionCollege Chambers and all of our members are registered under the Data Protection Act. All confidential information should be sent via the clerks, by the delivery method of your choice. Equal opportunitiesCollege Chambers, its staff and members operate an equal opportunities non-discrimination policy in the acceptance of briefs and instructions from clients and in the provision of our services in the selection, recruitment and treatment of staff, pupils and tenants. Quality markCollege Chambers is committed to the Bar Council Code of Practice and complies fully with the practice Management Standards and Guidelines for the Bar. We are also accredited with the Legal Services Commission 'Quality Mark', for the management and administration of chambers, including client care. We do our utmost to provide the highest-quality service for all of our clients. However, if we ever fail to meet the standards which you expect, we would like to know about it, so that we can prevent it from happening again. | |||||||||||||||||||||||||||||||||||||||||||
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